When you call us at (602) 533-0488 or fill out our contact form, we collect your name, phone number, email address, and property address. If you request a free roof inspection, we may also note your roof type and approximate age. We never ask for sensitive data like Social Security numbers or credit card details unless you hire us and choose to pay online — then we use a secure third-party processor.
We use your information to provide a free estimate, schedule your roof repair or replacement, and send follow-up messages about your project. For example, if you live in Phoenix and call about storm damage, we’ll use your address to send a licensed inspector within 24 hours. We do not sell your data to anyone. Occasionally, we may send a seasonal maintenance reminder — you can opt out anytime.
We share your data only with trusted partners who help us run our business: a scheduling platform for appointment reminders, a payment gateway for credit card transactions, and a local material supplier for ordering shingles. Each partner signs a contract that prohibits them from using your data for their own marketing. We never share your information with any other Phoenix roofing contractor or third-party advertisers.
We keep your contact details and project notes for 7 years after your last interaction with us — this matches Arizona’s statute of limitations for construction-related claims. After that, we delete or anonymize all records. If you ask us to remove your data earlier, we’ll do so within 30 days, unless we need to keep it for legal or warranty reasons.
As a Phoenix resident, you have the right to request a copy of the personal data we hold about you, ask us to correct any errors, or request that we delete your information. You can also revoke consent for future communications. To exercise any of these rights, call (602) 533-0488 or email us. We respond to all verified requests within 30 days — no charge.
We use minimal cookies — just a session cookie to keep your form submissions secure, and a Google Analytics cookie to see which pages are most popular (like our roof repair or metal roofing pages). We do not use tracking cookies for ads. You can disable cookies in your browser settings, but that may prevent the contact form from working properly.
Our website uses SSL encryption (the padlock icon in your browser) for all form submissions. Our office computers are password-protected and only two team members have access to customer files. Physical paperwork is stored in a locked cabinet. Despite these measures, no system is 100% secure — but we’ve never had a data breach in our 12 years of business.
If we update this policy, we’ll post the new version here and change the 'Last Updated' date at the bottom. We’ll also notify returning customers via email if the changes affect how we use their data. We recommend checking this page once a year — but rest assured, we’ll never loosen protections without telling you first.
Last updated: January 1, 2025
Call (602) 533-0488 or fill out the form for a free estimate.
Call (602) 533-0488